This website and all services are operated by:
Brett DownesThroughout these Terms, "we", "us", and "our" refer to the above. "Client" or "you" refers to any individual or business engaging our services.
HaroHelpers provides editorial link building, HARO and journalist outreach, and associated digital PR and SEO services. All services are delivered based on agreed scope, timelines, and deliverables as set out in proposals, emails, or signed agreements.
We reserve the right to:
We do not guarantee specific SEO outcomes including but not limited to improvements in search engine rankings, organic traffic volumes, domain authority, or any other third-party metric. Link building is one factor among many in SEO performance. Results will vary depending on the client's existing site, niche, competition, and third-party algorithmic decisions entirely outside our control.
By engaging our services, you agree to:
Delays caused by failure to respond or provide required materials are not our responsibility and do not pause billing or notice periods.
All payment terms are agreed in writing before work commences. Unless otherwise agreed in writing, all link building services are purchased in prepaid packages of 10 links.
Where invoices remain unpaid beyond the agreed payment window, we reserve the right to apply statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. This includes:
These rights apply in addition to any other remedies available to us and do not require prior notice to invoke.
Where services are provided on an ongoing or retainer basis, including any outreach campaign, link acquisition programme, or monthly service plan, the following applies:
For this reason, all fees are fully earned at the point of performance and are not contingent solely on the publication date of any individual placement.
Notice must be given in writing via email. Verbal notice is not valid. The obligation to pay for work already performed, links already secured, and placements already negotiated does not cease upon notice being given and applies equally to both arrangement types above.
Where a client purports to terminate without serving the required notice, the full outstanding notice period fees remain contractually owed. We reserve the right to pursue these through appropriate legal or debt recovery channels.
All links placed by HaroHelpers are guaranteed to remain live for a minimum of 12 months from the date of placement. In the event that a link is removed or drops before the 12 month period has elapsed, we will replace it with a link of equivalent or greater quality at no additional cost, provided:
This guarantee applies to editorial placements secured directly by HaroHelpers. It does not extend to links obtained through third-party providers unless explicitly confirmed in writing.
Upon receipt of full payment, final deliverables produced by HaroHelpers for the client become the client's property. We retain the right to reference completed work for portfolio, marketing, and case study purposes unless the client expressly requests otherwise in writing at the outset of the engagement.
We retain full intellectual property over all processes, templates, outreach methodologies, and systems used to deliver the services.
Where HaroHelpers produces written content, responses, or commentary on behalf of the client, including but not limited to expert quotes, journalist pitch responses, thought leadership articles, and ghostwritten pieces, the client expressly authorises us to create and submit such content in their name.
By engaging our services, the client confirms that they have reviewed and approved the scope of content to be produced and take full responsibility for the subject matter, positions, and opinions expressed in content submitted on their behalf. HaroHelpers acts solely as a content production and outreach service and is not liable for any third-party response to, or consequences arising from, content submitted in the client's name, including any claims relating to the accuracy, tone, or reception of that content.
We treat all client information, business data, and communications as strictly confidential. We will not disclose client information to third parties except where required by law or where necessary to fulfil the services (for example, sharing client details with a publisher to facilitate a placement).
To the maximum extent permitted by applicable law, HaroHelpers shall not be liable for:
Our total aggregate liability for any claim arising from our services is limited to the total fees paid by the client for the specific campaign or package to which the claim relates. We are not liable for any amount exceeding what was paid for that engagement.
In the event of a dispute, both parties agree to attempt to resolve the matter in good faith through written correspondence before pursuing any formal legal remedy. Raising a dispute does not entitle either party to withhold payment for undisputed services or to treat the contract as terminated.
Any claim arising out of or relating to our services or these Terms must be brought within 12 months of the date on which the relevant events giving rise to the claim occurred. Claims not raised within this period are permanently barred, regardless of when they come to light.
If any provision of these Terms is found by a court or other authority of competent jurisdiction to be invalid, unenforceable, or unlawful, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the removal of the severed clause.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes that cannot be resolved by agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms at any time. The current version will always be published at harohelpers.com. Continued use of our services following any update constitutes acceptance of the revised Terms.
This Privacy Policy applies to:
Brett DownesWe are the data controller for information collected through this website and in connection with our services. We are committed to handling your personal data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following categories of personal data:
We use personal data for the following purposes:
Our lawful basis for processing is primarily contractual necessity (to deliver our services), legitimate interests (to operate and improve our business), and legal obligation where applicable.
We do not sell, rent, or trade your personal data.
We may share data with trusted third-party service providers where necessary to operate our business, including:
We may also disclose data to legal or regulatory authorities where required to do so by law.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at brett@harohelpers.com. We will respond within one calendar month.
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We use cookies and similar tracking technologies to improve your experience on our website and to analyse how it is used. Cookies may be set by us or by third-party services we use (such as Google Analytics).
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies.
We may update this Privacy Policy from time to time. The current version will always be available at harohelpers.com. We encourage you to review this page periodically.